The MobilNetrix’s pain app is designed to become the principal clinical tool for individuals with chronic pain. It has modular programming that allows customized functions to be assembled for a patient depending on the needs and characteristics that would be barriers to successful treatment. The app has two levels of functionality. An informal evaluation component that will provide prospective patients an overview of a healthcare center and its capabilities. The treatment component will be available to active patients in practice. Engagement begins with an initial evaluation allowing triage to be completed and scheduling of appropriate specialists at the patient’s first appointment. Treatment modules will be specified and sent to the patient at appropriate times. Compliance to treatment can also be tracked and reviewed at the next appointment. Customer service surveys and Patient Reported Outcome Measures (PROMs) will be sent to the patient after a visit. All specific patient data will be sent to a secure portal and will allow data to be entered into a medical electronic record. Aggregate data will also be maintained for process improvement and research. MobileNetrix’s engagement program has been developed to provide comprehensive care for most noncommunicable diseases that are the cause of morbidity and mortality today.
The modular approach allows for continued rapid development of the application and the integration of existing commercial applications into a secure treatment data base.
“It is more important to know what kind of a person has a disease than what kind of disease a person has.”
Sir William Osler
Key attributes of our platform
Not just an app, our comprehensive patient engagement platform provides:
- Engagement that is evidence-based and proven in clinical trials
- Computer-based learning that provides contextual treatment advice that fits personality types.
- Pre-visit care giver feedback and self-monitoring to enhance engagement and optimize office visits that focus on active problems.
- Problem-specific information customizable as treatment progresses
- Responsive healthcare advice that is available around the clock
- 2-way messaging with integrated data summaries that are based on real time and are meaningful to clinicians without excessive time demands
- Multimedia resources that enhance learning and increase retention
We have designed our platform to deliver:
- Complete programs with proven content and software that supports interdisciplinary treatment plans for population health.
- Customer provided content incorporated into our framework that supports population health programs.
- Consulting expertise that supports development of treatment programs
- A flexible engagement platform that can adapt to changing conditions, culture and language.
The modular approach allows for continued rapid development of the application and
the integration of existing commercial applications into a secure treatment data base.
There are many benefits from incorporation of a smartphone app:
The incidence of a disease can be very difficult to determine from claims data alone. Yet population management requires the understanding of behavioral characteristics, barriers to treatment and the overall incidence of chronic diseases. A survey questionnaire can be completed in a few minutes and is much more cost effective than traditional epidemiological surveys. Costs often limit these surveys to small segments of a population; with our engagement tools, it would be possible to obtain data from large populations quickly at the fraction of the cost of traditional approaches. Examples of populations where this type of approach would be very helpful in analyzing patient care needs include ACO’s, covered lives found in insurance panels or large patient groups such as multistate employers.
Traditionally, patients arrive at a doctor’s office for their first visit needing a review of medical records tests, additional testing, and further consultations, delaying care. If key components of the evaluation could be completed prior to the first visit, patient engagement would be reinforced, triage for specialists could be scheduled and necessary treatment could be accelerated.
3. Tracking and Treatment
With the app, patient specific treatment recommendations would be provided after the first visit. Because of the modular programming, these modules would be specific to the patient that will enhance acceptance of the program and overall compliance. In addition, compliance could be monitored and barriers to treatment goals identified and changed between office visits. Medication compliance and prevention of overuse of controlled substance can also be monitored.
4. Clinical Communication
Patients often have complex medical histories, require many different appointments and take medications that can contraindicate procedures such as anticoagulants. Insurance prior authorizations can vary greatly between plans. Enhanced forms of communication such as pre-procedure reminders about date, time, and location as well as which medications to take and not to take can significantly reduce appointment cancellations. In addition, objectively measuring the effects of treatment trials could improve subsequent insurance approvals and contribute to treatment cost-effectiveness information.
5. Data Mining
The accumulation of data is key to successfully managing patients in today’s cost sensitive environment. Randomized clinical trials (RCT) are the key for the practice of evidence-based medicine. However, RCTs by themselves are only the beginning to the practice of cost effective medicine. A clinical performance improvement (CPI) approach uses data from RCT’s but then tracks outcomes in the real world of medical practice. The data provided by the smartphone app will allow both to be easily done by mining the data obtained through a medical practice that utilizes this type of infrastructure.
Unlike many patient engagement products, we have real world clinical experience, deep expertise in this area, and supported by published research. Review our publications on PubMed.